Returns and Exchange

We always want you to stay cent percent satisfied and enjoy your particular purchases at slimfitjackets.co.uk. However, in sad case of Return / Exchange, the product you think is not what you exactly ordered and find it low quality beyond your imagination , then it must be given back in its original exact unused condition along with all the packing, documents as well as tags. We do not accept the product in used or detonated condition so it should be returned in such a state that it is resalable.

The availability of the stock may cause difficulty in the exchange process of the product and our brand loyal customer may have to wait till the arrival of next shipment. In case of customized order the story is bit different, it is possible that the same product would be out of stock, and that it is not possible for it to return and exchange.

For the sake of return/exchange, the shipping fees are merely the responsibility of the customer. After 30 days your return will not be accepted at any cost so if you want to return/exchange your product you must do it within the mentioned time frame 

In the matter of Return / Exchange, the thing you would be pondering about is not what item you ordered and find it below standard must be given back or exchanged in its real unused condition along with its original  packing, company purchasing specific documents and specification tags otherwise we will not accept your item for refund/exchange

We have learnt from studies that most returns are simply due to wrong size selection as well as ordering. Therefore, in order to avoid such horrible inconveniences, we do have our own particular size chart which is always why we request our buyers to please double check their measurements with that of our size chart. If unsure about size, please email us at info@slimfitjackets.co.uk.

STEPS FOR RETURN AND EXCHANGE:

Please email us at info@slimfitjackets.co.uk in case you have to discuss anything about the defective merchandize you have received or in the case if you wish to change your size and request for a RMA (Return Merchandise Authorization) number without which returns will not be accepted.

We will spontaneously reply your email along with the returns instructions. Once the ordered merchandize is received and inspected, we will faithfully either refund or exchange solely as per customer's requirements.

If the buyer selects the wrong size, then we will not be responsible at all

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REFUND OPTIONS:

Buyers will be religiously be reimbursed in the same method of payment which is used to pay for the item.

For the sake of refunds we have following options:

Money Back Payment Method (Same method used to pay, whether it is the Paypal or Debit/Credit Card payment)

Discount on the next purchase (which is up to 40%)

Gift certificate (It can be used for next purchase)

UK Return Address

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Slim Fit Jackets UK

Flat 3, Milliners Court,

Milliners Way, Luton

LU3 1GQ

United Kingdom

UAE Return Address

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Slim Fit Jacket UAE

Office No. E-3 G-63, Hamriyah Free Zone,

Sharjah, PO Box 50702

 United Arab Emirates

EXCEPTIONS:

Please note that Custom (Made to measure) items, Discounted items and Items on SALE are Non-Returnable and Non-Refundable.

Please contact us at info@slimfitjackets.co.uk if you need any kind of further information or clarification related to the Returns/Exchange policy.